Introduction
This course introduces participants to advanced strategies and techniques for safeguarding revenue and preventing vandalism in various industries. Participants will delve into the intricacies of revenue protection management, learning how to identify potential risks, implement effective prevention measures, and mitigate losses.
Course Overview
This course introduces participants to advanced strategies and techniques for safeguarding revenue and preventing vandalism in various industries. Participants will delve into the intricacies of revenue protection management, learning how to identify potential risks, implement effective prevention measures, and mitigate losses.
Course Objectives
The objective of this course is to:
· Provide participants with the knowledge and skills needed to implement an effective revenue protection management programme.
Course Outcomes
At the end of this training programme, course participants shall be able to:
· Explain the revenue management cycle;
· Explain new technology and smart solution;
· Manage revenue loss using data;
· Legal and Regulatory Framework for revenue management;
· Effectively interact with customers on revenue management;
· Explain the key success factors for revenue management.
Course Outline
1) Revenue Management Cycle
2) New Technology and Smart Solutions
3) Data Analytics and Energy Balancing Methodology for Revenue Management
4) Legal and Regulatory Framework for Revenue Management
5) Customer Interaction and Integrity in Revenue Management
6) Best Practices in Revenue Cycle Management.
Participants' Profile/Target Group
Participants’ profile or target group are Meter shop supervisors, customer service managers, utility investigators, security personnel in power generation,' transmission and distribution utilities, water utilities, manufacturing companies, mining sector, government ministries, NGO's, educational & research institutions, security wings and other suitably qualified personnel dealing with revenue and vandalism issues.