Revenue Protection Management and Prevention of Vandalism-Advanced

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Revenue Protection Management and Prevention of Vandalism-Advanced

Delivery

Onsite at Kafue Gorge Regional Training Centre, Zambia

Dates

13th-17th MAY 2024

Participation fee
USD1500.00
Language
English
French
Portuguese
Topic
Electricity Generation and Development
Mode
Face-to-face
Duration
1 Week

Introduction

This course introduces participants to advanced strategies and techniques for safeguarding revenue and preventing vandalism in various industries. Participants will delve into the intricacies of revenue protection management, learning how to identify potential risks, implement effective prevention measures, and mitigate losses.

Course Overview

This course introduces participants to advanced strategies and techniques for safeguarding revenue and preventing vandalism in various industries. Participants will delve into the intricacies of revenue protection management, learning how to identify potential risks, implement effective prevention measures, and mitigate losses.

Course Objectives

The objective of this course is to:

· Provide participants with the knowledge and skills needed to implement an effective revenue protection management programme.

Course Outcomes

At the end of this training programme, course participants shall be able to:

· Explain the revenue management cycle;

· Explain new technology and smart solution;

· Manage revenue loss using data;

· Legal and Regulatory Framework for revenue management;

· Effectively interact with customers on revenue management;

· Explain the key success factors for revenue management.

Course Outline

1) Revenue Management Cycle

2) New Technology and Smart Solutions

3) Data Analytics and Energy Balancing Methodology for Revenue Management

4) Legal and Regulatory Framework for Revenue Management

5) Customer Interaction and Integrity in Revenue Management

6) Best Practices in Revenue Cycle Management.

Participants' Profile/Target Group

Participants’ profile or target group are Meter shop supervisors, customer service managers, utility investigators, security personnel in power generation,' transmission and distribution utilities, water utilities, manufacturing companies, mining sector, government ministries, NGO's, educational & research institutions, security wings and other suitably qualified personnel dealing with revenue and vandalism issues.