This practical, hands-on programme is for professionals responsible for moving CSR from concept to impact. Participants will gain technical mastery in the full programme lifecycle: from community needs assessment and participatory design, to partnership development, budgeting, and implementation. The course places a strong emphasis on Monitoring & Evaluation, teaching participants how to track progress, measure social outcomes, and report impact effectively to boards, communities, and regulators. Through workshops, case studies, and a structured field visit, participants will learn to design programmes that are not only well-intentioned but also sustainable, measurable, and deeply aligned with community needs.

• Provides a systematic framework for the entire CSR programme lifecycle
• Equips participants with practical tools for participatory needs assessment and stakeholder analysis
• Develops proficiency in using Theory of Change and Logical Framework approach for programme design
• Explores different partnership models and guides participants in developing effective Memoranda of Understanding
• Builds competence in designing M&E frameworks, selecting indicators, and creating impactful reports for diverse audiences

Upon completion, leaners will be able to;

• Explain the key phases of the CSR programme lifecycle
• Adhere to applicable local and international best practices.
• Apply participatory tools such as Focus Group Discussions and Key Informant Interviews to assess community needs
• Construct a Theory of Change and a Logical Framework for a proposed CSR intervention
• Develop a comprehensive corporate-community partnership

• Design strategic CSR action plan

• Design Monitoring, evaluation and report framework.

The programme covers six key modules:

1. Module 1 Title: Foundations Of CSR Programme Design

2. Module Title: The Regulatory Landscape In Zambia

3. Module Title: Participatory Needs Assessment Methods

4. Module Title: Designing A Community Needs Assessment Plan

5. Module Title: Theory of Change and a Logical Framework

6. Module Title: Monitoring and Evaluation Frameworks

Training Approach

The training uses a practical, learner-centered approach, including:

• Case studies and real-world problem solving
• Group discussions and presentations
• Field visits and practical exercises
• Project-based learning and simulations

• HSE Officials
• Community Relations Managers and Officers
• CSR/CSI Programme Managers and Officers
• Project Managers in NGOs and development organisations
• Monitoring and Evaluation Specialists
• Government Liaison Officers
• Consultants designing and evaluating CSR programmes reporting